Please choose from the following questions relating to our services:
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 How long does it take to setup an account? |
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Your account will be setup and active within 2-3 hours after we receive and process your order. A confirmation email will be sent indicating your account is ready for login and FTP access.
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Once your account is ordered and you have your login information, you can visit our website and login to access our support area. You can also send e-mail to support at highly-available.net.
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| Do all your web hosting accounts use mod_WEB? |
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mod_WEB is an add-on for all web hosting accounts, except e-mail only accounts. You do not need to add mod_WEB to our hosting accounts, unless you want the convenience of a website infrastructure that offers features like tell-a-friend, spider feedback logs and shopping cart functionality. Our hosting plans are first and foremost about web hosting; this is simply a technology product we can offer our customers.
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| Can you register a domain name for me? |
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Yes we can register domain names for you. We are a certified reseller for most top level domains.
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| Can you transfer a domain for me? |
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We can transfer a domain from your existing registrar to ours if you like. There are a few steps that can best be described through e-mail, as every registrar is a little different in their transfer policy.
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| Do you host websites on Microsoft© Windows™ servers? |
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Yes we offer Microsoft© Windows™ hosting on Microsoft© Internet Information Server (IIS). To start your inquiry regarding a Microsoft© Windows™ account, please contact us and suggest what kind of plan you need (disk space, bandwidth, need .NET, don't need .NET, need SQL, don't need SQL, etc). We can provide you with a quotation based on your specifications.
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